Frequently Asked Questions...

Product Information

What is ALCiS Daily Relief?
What types of pain does ALCiS Daily Relief help?
How does ALCiS Daily Relief work?
What are ALCiS Daily Relief cream's key benefits?
How many times a day can I apply ALCiS Daily Relief?
I've tried everything. How do I know if ALCiS Daily Relief will work for me?
When should I expect to see results from using ALCiS Daily Relief?
When using ALCiS Daily Relief, I do not feel a hot or cold sensation. Should I be feeling something?
Most topical pain relief products have a very strong medicinal smell to them. Will ALCiS Daily Relief make me smell like a medicine cabinet?
How long does ALCiS Daily Relief provide relief?
Can ALCiS Daily Relief become addictive?
I don't suffer from pain very often; will ALCiS Daily Relief have the same effectiveness on me as on people suffering from pain more often?


Ingredients


What is the active ingredient in ALCiS Daily Relief?
What are the other ingredients in ALCiS Daily Relief?
What type of fragrance is used in ALCiS Daily Relief products?
Does ALCiS Daily Relief contain steroids?


Safety Profile


Is ALCiS Daily Relief FDA approved?
Many pain relief products should not be applied on bruises or swelling. Can I use ALCiS Daily Relief on areas with bruising or swelling?
Can I use ALCiS Daily Relief if I am pregnant or nursing?
Can young children and teenagers use ALCiS Daily Relief?
I got some ALCIS Daily Pain relief cream by accident in my eye - what should I do?
Can ALCiS Daily Relief cause a rash?
I'm getting good results from ALCiS Daily Relief, but I'm worried that I may be using it for too long.
What are the "Drug Facts" that appears on the ALCiS Daily Relief product?


How To Buy


How do I place an order online or by phone?
What are your Privacy & Security Policies?
I have problems submitting my order using your secured site.
What forms of payment do you accept?


Misc. Information


Where and how should I store ALCiS Daily Relief?
Where is ALCiS Daily Relief cream manufactured?
Is ALCiS Daily Relief biodegradable?
How can I get my doctor more information about ALCiS Daily Relief?


What is ALCiS Daily Relief?
ALCiS iS...a topically applied, pleasant smelling cream which uses patented technology to deliver active ingredients which relieve everyday aches, pains, muscle and joint stiffness. For added benefit, we've included nourishing botanicals and antioxidants help to rejuvenate the skin. ALCiS iS...The Science of Relief.

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What types of pain does ALCiS Daily Relief help?
ALCiS Daily Relief Cream is designed for temporary relief of minor muscular and joint aches and pains associated with overexertion, strains, sprains, muscle tension, and for temporary relief of minor to mild arthritis pain. Whether you're an outdoors enthusiast, indoor executive, an athlete, a grandparent with a love for gardening or a mom wanting to keep up with her three year old, ALCiS Daily Relief can help you manage your pain.

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How does ALCiS Daily Relief work?
ALCiS Daily Relief contains patented, microscopic "envelopes", known as liposomes, which deliver our key nutrients and active ingredients for pain relief. ALCiS provides fast and focused pain relief.

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What are ALCiS Daily Relief cream's key benefits?

* Fast, focused relief.
* Pleasant, clean scent.
* No skin irritation.
* Greaseless and stainless.
* Easy to use.

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How many times a day can I apply ALCiS Daily Relief?
ALCiS Daily Relief can be applied up to three to four times daily for maximum pain relief. Most people begin to feel the pain-relieving effects of ALCiS Daily Relief shortly after application..

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I've tried everything. How do I know if ALCiS Daily Relief will work for me?
Try it, and if not, return it under our money-back guarantee. Most people who have tried ALCiS Daily Relief we have talked with have reported fast, reliable results. But the best way to know how well it works is to try it - and with a money-back guarantee, the only thing you have to lose is your pain.

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When should I expect to see results from using ALCiS Daily Relief?
Shortly after applying ALCiS Daily Relief.

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When using ALCiS Daily Relief, I do not feel a hot or cold sensation. Should I be feeling something?
No. Many topical analgesics use "counterirritants" such as menthol, methyl salicylate, and camphor. These ingredients often irritate the skin, and cause the skin to feel hot or cold. The science behind ALCiS allows it to relieve your pain without irritating your skin.

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Most topical pain relief products have a very strong medicinal smell to them. Will ALCiS Daily Relief make me smell like a medicine cabinet?
No. In fact, ALCiS' patented soothing agents, natural botanicals & antioxidants are refreshingly scented, and will not interfere with any perfumes and colognes. It does not contain any odor producing compounds found in other pain relief medicines, like menthol or camphor. So, no one will be able to tell that you are using a pain relief product (unless you tell them)!

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How long does ALCiS Daily Relief provide relief?
Typically, ALCiS Daily Relief eases discomfort for 3 to 4 hours.

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Can ALCiS Daily Relief become addictive?
No. ALCiS does not contain medications known to be addictive or habit forming.

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I don't suffer from pain very often; will ALCiS Daily Relief have the same effectiveness on me as on people suffering from pain more often?
Yes. ALCiS can work for people who suffer from occasional muscular tension, muscular aches and pains as well as regular sufferers.

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What is the active ingredient in ALCiS Daily Relief?
Trolamine Salicylate, (10%).

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What are the other ingredients in ALCiS Daily Relief?
Camellia oleifera Leaf Extract, Caprylic/Capric/Myristic/Stearic Triglyceride, Chamomilla recutita (Matricaria) Flower Extract, Chamomilla recutita (Matricaria) Oil, Cyclomethicone, Cetyl Alcohol, Dimethicone, Dimethyl Sulfone, Disodium EDTA, Fragrance, Glucosamine Sulfate, Glyceryl Monostearate, Imidurea, Lavandula Augustifolia (Lavender) Extract, Methylparaben, PEG-12 Glyceryl Distearate, PEG-100 Stearate, Phenoxyethanol, Propylene Glycol, Propylparaben, Purified Water, Rosmarinus Officinalis (Rosemary) Leaf Extract, Rosmarinus Officinalis (Rosemary) Oil, Sodium Metabisulfite, Stearyl Alcohol, Tocopheryl Acetate, Vitis vinifera (Grape) Seed Extract, and Xanthan Gum.

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What type of fragrance is used in ALCiS Daily Relief products?
The fresh, clean fragrance in ALCiS Daily Relief is the result of a combination of Rosemary, Lavender, and Chamomile.

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Does ALCiS Daily Relief contain steroids?
No. Our product does not contain steroids.

None of the active or inactive ingredients identified on the label of ALCiS Daily Relief are included in the 2005 World Anti-Doping Code Prohibited List. The World Anti-Doping Code has been adopted by the International Olympic Committee, the United States Olympic Committee, and many other national and international sporting organizations including the International Football Federation and the International Wrestling federation.

Similarly, none of the labeled active or inactive ingredients in ALCiS Daily Relief appear on the National Collegiate Athletic Association ("NCAA") List of Banned Drug Classes for 2004-2005.

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Is ALCiS Daily Relief FDA approved?
ALCiS Daily Relief is available without a prescription, and complies with FDA guidelines for over-the-counter products.

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Many pain relief products should not be applied on bruises or swelling. Can I use ALCiS Daily Relief on areas with bruising or swelling?
Yes, however ALCiS Daily Relief, like other pain relief lotions, should not be used on open wounds.

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Can I use ALCiS Daily Relief if I am pregnant or nursing?
As with any medication, an individual who is pregnant or nursing should consult with her physician.

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Can young children and teenagers use ALCiS Daily Relief?
Children older than 2 years can use ALCiS Daily Relief. Please contact your doctor if you have concerns about your child using ALCiS Daily Relief.

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I got some ALCIS Daily Pain relief cream by accident in my eye - what should I do?
Carefully flush the eye with water and seek immediate medical help if discomfort continues.

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Can ALCiS Daily Relief cause a rash?
While it would be unusual, if a rash occurs, you should discontinue the use of ALCiS Daily Relief immediately and see a doctor.

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I'm getting good results from ALCiS Daily Relief, but I'm worried that I may be using it for too long.
There are no time restrictions on how long you can use ALCiS Daily Relief. ALCiS Daily Relief is not habit forming and is safe to use.

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What are the "Drug Facts" that appears on the ALCiS Daily Relief product?



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How do I place an order online or by phone?
If ordering under our website, after you click an Order link, you will be taken to our secure server where you will set up your account then be guided through the steps for placing your order. If you prefer to place your order by phone, you can call 1-800-977-8123, 9am-5pm PST Monday-Friday and a friendly customer service representative will assist you.We do charge extra per tube for phone orders due to the higher cost.

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What are your Privacy & Security Policies?
ALCiS Health, Inc. is dedicated to patient privacy and security. Our on-line ordering system uses the latest in Secure Encryption Technology. All personal and credit card information is submitted with the highest level of security and precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use of a credit card will be reported.

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I have problems submitting my order using your secured site.
Please email info@alcis.com for assistance or call 1-800-977-8123, 9am-5pm PST Monday-Friday to place your order.

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What forms of payment do you accept?
We accept major credit cards for order placed over the internet or by telephone.  Please call 1-800-977-8123 from 9AM to 5PM Pacific time or email info@alcis.com if you have questions about payment alternatives.

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Where and how should I store ALCiS Daily Relief?
For best results, store at room temperature in a dry place.

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Where is ALCiS Daily Relief cream manufactured?
ALCiS is made in the U.S.A.

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Is ALCiS Daily Relief biodegradable?
Yes, ALCiS Daily Relief is 100% biodegradable, excluding the packaging.

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How can I get my doctor more information about ALCiS Daily Relief?
We would be happy to send information to your doctor if you provide us with your doctor's name and address.

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